1. Shipping Regions
If your location is outside our service area, we will notify you at the time of order confirmation.
2. Processing Time
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Orders are processed within 1-2 business days after confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
3. Delivery Time
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Estimated delivery time is 5-7 business days, depending on your location.
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Remote areas may take longer for delivery.
4. Shipping Charges
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Shipping charges will be communicated at the time of order confirmation.
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We may offer free shipping on orders above a certain amount.
5. Cash on Delivery (COD)
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We only accept Cash on Delivery (COD) as the payment method.
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Customers must ensure the correct amount is available at the time of delivery.
6. Delivery Attempts & Order Cancellation
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Our delivery team will attempt delivery 2-3 times before canceling the order.
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If the order is canceled due to unsuccessful delivery attempts, the customer must reorder if still interested.
7. Order Tracking
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Once the order is dispatched, customers will receive tracking details via email or SMS (if applicable).
8. Delays & Exceptions
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While we aim to meet delivery timelines, delays may occur due to:
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Unforeseen weather conditions
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Courier issues
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High-demand periods (holidays, special promotions)
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We will notify customers in case of significant delays.
9. Contact Us
For shipping-related inquiries, please contact us at [email protected].