1. Returns Eligibility

We accept returns only under the following conditions:

  • The item received is defective, damaged, or incorrect.

  • The return request is made within 7 days of delivery.

  • The product is unused, in its original packaging, and includes all accessories (if applicable).

2. How to Request a Return

To initiate a return, please follow these steps:

  1. Email us at [email protected].

  2. Provide your order details, a description of the issue, and photos of the product if it is defective or incorrect.

  3. Our team will review your request and respond within 2 business days with further instructions.

3. Return Shipping

  • If the return is approved, we will arrange a pickup or provide return shipping details.

  • Customers may be responsible for return shipping costs unless the return is due to our error (incorrect or defective item).

4. Refund Process

  • Refunds are only issued for valid returns (defective, damaged, or incorrect items).

  • Once we receive and inspect the returned item, we will process the refund within 5-7 business days.

  • Since we operate on a Cash on Delivery (COD) basis

5. Non-Returnable Items

We do not accept returns for:

  • Items that have been used, damaged by the customer, or missing original packaging.

  • Change-of-mind purchases.

  • Products that have exceeded the 7-day return window.

6. Contact Us

For any return or refund inquiries, please contact us at [email protected].f